Our Services
Top-quality logistics solutions, Extreme customer experiences.
We are the partner you’ve been looking for on the way to a successful cross-border business.
Door-to-Door Shipping
Air Express
Air Express is the fastest way of transportation and it actually relies on international courier companies’ networks to move your shipment globally. Such as UPS, FedEx, DHL, etc.
When you ship with Air Express service, you should get tracking numbers for your shipments which allows you to track the whole process of transportation from pickup to delivery, through the couriers tracking system.
Being the fastest also means it costs the most. Consider Air Express as your best option if you are in urgent need and want your shipment reaches the destination ASAP.
ToHeart has established solid relationships with major global couriers and the rates we get from these couriers are deeply discounted. Hence, we make sure you satisfy your urgent with reasonable rates.
If you have some questions, please leave your email, and we will contact you soon.
Door-to-Door Shipping
Air Express
Air Freight
DAP/DDP Ocean Freight
Matson Ocean Freight
Railway Freight
LCL/FCL Shipping
Sample Parcels Consolidation
3PL(Third-Party Logistics)
Customized Processing
Quality Inspection
Door-to-Door Shipping
Door-to-Door Shipping
Air Express
Air Express is the fastest way of transportation and it actually relies on international courier companies’ networks to move your shipment globally. Such as UPS, FedEx, DHL, etc.
When you ship with Air Express service, you should get tracking numbers for your shipments which allows you to track the whole process of transportation from pickup to delivery, through the couriers tracking system.
Being the fastest also means it costs the most. Consider Air Express as your best option if you are in urgent need and want your shipment reaches the destination ASAP.
ToHeart has established solid relationships with major global couriers and the rates we get from these couriers are deeply discounted. Hence, we make sure you satisfy your urgent with reasonable rates.
Air Express
Door-to-Door Shipping
Air Express
Air Express is the fastest way of transportation and it actually relies on international courier companies’ networks to move your shipment globally. Such as UPS, FedEx, DHL, etc.
When you ship with Air Express service, you should get tracking numbers for your shipments which allows you to track the whole process of transportation from pickup to delivery, through the couriers tracking system.
Being the fastest also means it costs the most. Consider Air Express as your best option if you are in urgent need and want your shipment reaches the destination ASAP.
ToHeart has established solid relationships with major global couriers and the rates we get from these couriers are deeply discounted. Hence, we make sure you satisfy your urgent with reasonable rates.
Air Freight
Air Freight
For Air Freight service, your shipment will firstly arrive at the destination country by Commercial Flight and get through all the customs clearance procedures. After that, your shipments will be sent to the courier’s local facility, from where it will start the rest of the delivery to the final destination.
You will also obtain tracking numbers for your shipments, however, it’s for the final part of delivery only, so it will only be activated and show updates after your shipments arrived at the couriers’ local facility and are scanned by one of their staff.
ToHeart and our partners are regularly reserved for shipping space, ensuring our shipping capacity even during peak season.
DAP/DDP Ocean Freight
DAP/DDP Ocean Freight
For Ocean Freight service, your shipments will be loaded into a container and a vessel will carry more than thousands of containers sailing through the ocean to the destination country. After the vessel lands at the destination port, the container carrying your shipments will still need to be unloaded and get through all necessary processes before your shipments are free to go in the state.
Once it’s cleared and free, the final delivery to the ultimate destination can be either by Truck or Courier, depending on the service you have chosen.
DDP or DAP?
DDP stands for “Delivered Duty Paid”. Aside from the official definition of trade term, when it comes to DDP service in logistics, it usually means the freight you are going to pay has included all the duty/tax/tariff already. The freight will be flat rates that include everything.
DDP service is easy and friendly to shipments with small volumes and when importing products with very high import tariffs/taxes.
DAP stands for “Delivered At Place” Aside from the official definition of the trade term, when it comes to DDP service in logistics, it usually means the freight itself does not include the duty/tax/tariff, which is going to be separate charges besides the freight.
DAP service is ideal for businesses that already have the import license and authorization, or shipments with big volumes and products with low import tariffs.
ToHeart provides All-Scenario Ocean Freight solutions that fit all your
needs. From DAP to DDP, From Truck Delivery to Courier Delivery.
Matson Ocean Freight
Matson Ocean Freight
Matson ships are small and fast. The loading capacity of Matson ship is much lower than that of other shipping companies. The number of containers that can be loaded by a single Mason ship is generally less than 4500 TEU (20’’ Container), while the ordinary ship can be loaded up to 10000-21000 TEU, which allows it to sail at a faster speed than the other ships.
What’s more, Mason runs a single shipping route only and has its own designated terminals in Long Beach port and Auckland port, which ensures its container unloading speed compared with the other public ports.
These are important reasons why Mason has always been unique in the Pacific route and also the symbolization of efficiency for ocean shipping.
ToHeart provides Matson services with a promised transit time that you can get a day-to-day refund if the transit time turns out to be longer.
Railway Freight
Railway Freight
Railway Freight is another way of transportation besides Air and Ocean, especially for Asian-Europe routes, as they are continentally connected.
For the same destinations, the Railway route is always shorter than the ocean route, which ensures a shorter transit time and lower freight.
If you are selling on European marketing and have a constant need for shipping there, Railway Freight is absolute a choice you can consider.
ToHeart offers Railway Freight services with trains bound to Europe on weekly routine, making sure you enjoy on-time delivery and minimum in shipping cost.
LCL/FCL Shipping
LCL/FCL Shipping
If you are not shipping to Amazon but other territories in the world, LCL/FCL ocean global network ensures you transport your goods to any ports by the ocean.
LCL standards for “Less than container load”, which means your shipment is going to be consolidated with other customers’ shipments that are going to the same port. The freight for LCL is usually to be calculated based on the volume(cbm) your shipments take up. Hence, it’s super flexible.
FCL standard for “Full container load”, which means you are able to fill up the containers with your goods as much as you can, as long as it does not exceed the weight limitations. When you are shipping FCL, you are supposed to pay for the whole container at a flat rate for the freight. This is more applicable when you are shipping a bigger volume.
ToHeart deeply cooperates with major ocean shipping lines that allow us to ship globally from China.
Sample Parcels Consolidation
Sample Parcels Consolidation
When you are looking for your products to sell, or the manufacturers to place orders with, you must go through the stage of receiving their samples, in order you can review and check the quality before you were able to make a decision.
It brings you the problems- How are you going to receive all these samples? Receiving multiple samples could be a hassle. You would not only need to pay more for the sending sample but also get overwhelmed by all the tracking numbers.
You are now ALL SET With ToHeart’s Sample Parcels Consolidation service! It works like this:
- 1. We provide you with an address and a unique Customer Code,
- 2. Give the address to your suppliers in China and instruct all of them to send samples to the address given,
- 3. Your suppliers will provide you with domestic tracking numbers once they sent the sample package to us. Let us know the tracking numbers once you have it from them,
- 4. We check with your records to make sure all your sample packages are received,
- 5. We pack all the packages into a master carton and sent over to you.
- 6. You receive everything in ONE package.
3PL(Third-Party Logistics)
3PL(Third-Party Logistics)
Warehousing
ToHeart’s overseas 3PL warehouse can fulfill all your needs with inventory management. You can send your inventory there, store it there, label and ship it to a designated destination whenever you need it.
It’s even more considerable when you are shipping to Amazon frequently while Amazon usually only allows you to ship it only a little at a time. Compare with shipping from the other side of the ocean, it’s easier, faster, and a cheaper way to do it from somewhere in the state, especially during peak seasons.
Last-mile Delivery
Once you have your inventory at ToHeart’s 3PL and would like to have it shipped out to Amazon, you have more than one way to do it.
With the Amazon Partnered Carrier program, you can easily schedule a pickup and get a freight quote from Amazon’s designated carriers at discounted rates. It’s super easy as you can do it at Amazon’s Seller Centre and be charged by Amazon directly.
Amazon Partnered Carrier program is very popular and it may take longer for your pick-up to be scheduled especially during peak season. In this case, ToHeart’s truck delivery network allows you to do it faster without waiting and of course, at affordable rates.
Customized Processing
Customized Processing
In most cases, your goods should be already all good to go while they are still with the manufacturers. However, there can be some last-minute changes, or there could be some unexpected situations on the way to your freight forwarder.
Don’t worry, whatever needed to be processed with your goods, ToHeart is capable of that. We can help with:
- FNSKU labeling
- Master carton labeling
- Master carton replacing
- Quantity check
- Any other manually processing you might need
Quality Inspection
Quality Inspection
Quality Inspection is a step that many sellers may neglect during the entire supply chain management. Have your ever think about it? Your products may be already defective when they were produced while you may have no idea about. That explains the importance of prep shipment Quality- You need an eye on behalf of you, to make sure the your products are in accordance to your requirements and eligible for shipping to ultimate customers.
Inspection is not applicable for products but also for the company you are going to work with. Factory Audit is also part of the inspection service, allowing you to get to know the real condition of the company/factory you are going to work with, without being there in person.
Here’s what how it works:
- 1. You will complete an Inspection Checklist from us, where you would let us know all the inspection details and your requirements,
- 2. Our Inspection Specialist will evaluate your checklist and let you know how many unit of inspection(Man-day) it is going to cost you,
- 3. Once you agreed on the percentage/quantity to inspect, one of our Quality Inspector will contact your supplier to confirm the exact inspection date,
- 4. Our Quality Inspector will show up at factory to perform inspection,
- 5. After the inspection is complete, Inspection Report will be available for you in 1 business day.